Online Privacy Statement

Sites Covered by this Privacy Statement

This Privacy Statement applies to all websites and domains owned by Kent Nutrition Group, Inc. (KNG), and its wholly owned subsidiaries.

Links to non-KNG Websites

KNG websites may provide links to third-party websites for your convenience and information. If you access those links, you will leave the KNG website. KNG does not control those sites or their privacy practices, which may differ from KNG. We do not endorse or make any representations about third-party websites. The personal data you choose to give to unrelated third parties is not covered by the KNG Privacy Statement. We encourage you to review the privacy policy of any company before submitting your personal information. Some third-party companies may choose to share their personal data with KNG; that sharing is governed by that third-party company’s privacy policy.

Types of Information We Collect

This Privacy Statement covers personal information, non-personal data collection, and aggregate reporting.

* Personal information is information that is associated with your name or personal identity. KNG uses personal information to better understand your needs and interests and to provide you with better service. Once you choose to provide us with personal information, you can be assured it will be used only to support your customer relationship with KNG. We take seriously the trust you place in us. KNG will not sell, rent, or lease your personal information to others.

On some KNG websites, you can order products or services, request information, subscribe to marketing or support materials, register yourself, or apply for a job at KNG. The types of personal information you provide to us on these pages may include name, address, phone number, e-mail address, user IDs and passwords, billing and transaction information, credit card information, contact preferences, educational and employment background, and job interest data.

To personalize our websites, services, or communications and improve our products and services, we may also ask you to provide us with information regarding your personal or professional interests, demographics, and experiences with our products or services. Providing this additional information is optional.

* Non-personal information is data about usage and service operation that is not associated with a specific personal identity. KNG collects and analyzes non-personal information to evaluate how visitors use the KNG websites.

Non-personal data we collect may include the pages visited on the KNG websites, unique URLs visited within, browser type and IP2 address.

Children’s Privacy

KNG is committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children’s online activities and interests. KNG does not knowingly collect information from children under the age of 13 and KNG does not target its websites to children under 13.

How We Use Your Information

KNG uses your personal information to provide you with services and to help us better understand your needs and interests. Specifically, we use your information to help you complete a transaction or order, to communicate with you, to provide service and support, to update you on services and benefits, to personalize promotional offers, and to personalize some KNG websites. Occasionally we may also use your information to contact you for market research regarding KNG products or services. If provided, credit card information is used only for payment processing and fraud prevention. Sensitive personal information is collected only to facilitate our financial service providers’ credit decisions and will be shared with them only with your permission. Credit card information and sensitive personal data are not used for any other purpose by our financial services providers or KNG and will not be kept longer than necessary for providing the services.

In order to offer you a more consistent and personalized experience in your interactions with KNG, information collected through one KNG service may be combined with information obtained through other KNG services.

Non-personal data is aggregated for reporting about KNG website usability, performance and effectiveness. It is used to improve the customer experience, usability, and site content.

Who We Share Your Information With

KNG will not sell, rent or lease your personal information to others. KNG will not share your personal information with third parties. KNG shares customer information across KNG-owned business entities, but only as described above in “How we use your information.”

KNG contracts with third-party service providers and suppliers to deliver complete products, services and customer solutions described in “How we use your information.” Suppliers and service providers are required to keep confidential the information received on behalf of KNG and may not use it for any purpose other than to carry out the services they are performing for KNG.

KNG will not share personal information with any other third parties without your permission, unless to: (i) respond to duly authorized information requests of governmental authorities; (ii) comply with any law, regulation, subpoena, or court order, (iii) help prevent fraud or to enforce or protect the rights and properties of KNG or its subsidiaries; or (iv) to protect the personal safety of KNG employees and third parties on KNG property.

Your Choices

KNG gives you the choice of receiving a variety of information that complements our products and services. You can subscribe to receive certain product- and service-specific information and KNG-wide marketing communications. KNG-wide communications may include new product information, special offers, or an invitation to participate in market research.

Access To and Accuracy of Your Information

KNG strives to keep your personal information accurate. We have implemented technology, management processes and policies to maintain customer data accuracy. We will provide you with access to your information, including making reasonable effort to provide you with online access and the opportunity to change your information. To protect your privacy and security, we will also take reasonable steps to verify your identity, such as a password and user ID, before granting access to your data. Certain areas of KNG’s websites may limit access to specific individuals through the use of passwords and other personal identifiers.

Keeping Your Information Secure

KNG is committed to protecting the information you provide us. To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, KNG has in place appropriate physical and managerial procedures to safeguard the information we collect.

Changes To This Statement

If there are updates to the terms of KNG’s Online Privacy Statement, we will post those changes and update the revision date in this document, so you will always know what information we collect online, how we use it, and what choices you have. For material changes to this Statement, KNG will provide notification to affected customers.

Contacting Us

We value your opinions. If you have comments or questions about our privacy policy, please send them to the KNG Webmaster or write to us at the following address:

Kent Nutrition Group, Inc.
ATTN: Webmaster
2905 Highway 61 North
Muscatine, IA 52761
TEL: 866-647-1212